Returns & Exchanges
At Princess Highway, we want you to love your vintage-inspired garments, which is why we offer returns for change of mind within 30 days of delivery. Items must be in their original condition, unworn and unwashed, with all tags still attached to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging or a secure mailing satchel, ensuring all original tags and labels are intact.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
