Frequently Asked Questions

Everything you need to know about shopping with Princess Highway

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within Australia, while international orders may take 10-21 business days depending on the destination.

What is your return policy?

We offer returns on all full-priced items within 30 days of purchase, provided they are unworn, unwashed, and have all original tags attached.

Do you offer international shipping?

Yes, we ship our vintage-inspired collections worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

How do I find the right size?

Each product page includes a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for our unique silhouettes.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Klarna.

Can I change or cancel my order after it has been placed?

Once an order is placed, it is processed quickly by our warehouse team. Please contact our customer service immediately, and we will do our best to accommodate your request if the order hasn't shipped.